Privacy
Last updated: 25/10/2026
This page explains what personal data SocietyBanks collects, why, who helps us process it, how long we keep it, and how to use your rights. Kubal runs the site and decides how your data is used.
You can use most of the site without giving us any personal data.
What we collect
| What | When | Why |
|---|---|---|
| Email address | You sign in, or leave it with a correction | To sign you in, send the alerts you chose, and reply to you |
| Follows and alert settings | You follow a society | To send the alerts you asked for |
| Files you upload, with who uploaded them and when | You upload an annual report, rate card or photo | To check and publish public information, and to stop misuse |
| What you send with a correction or page claim | You send one | To fix the page or check your claim |
| Questions to Ask law | You ask one | To answer it. Personal details are removed before the question is stored or sent to our AI provider |
| Security records: hashed IP address, hashed email and sign-in events | You use the site | To prevent abuse and investigate attacks |
We don’t ask for phone numbers, ID documents or bank details. Please don’t include them in uploads or messages.
Cookies and your device
- We use only the cookies the site needs: one to keep you signed in and one for security. We don’t use advertising or tracking cookies. If that ever changes, we will update this page and ask you first.
- Cloudflare Turnstile checks that a real person is using the sign-in and upload forms.
- Saved societies, recent searches and pages saved for offline use stay in your browser. They are not sent to us.
- We count page visits without any personal data.
Who processes data for us
| Provider | What they do |
|---|---|
| Cloudflare | Hosting, database, file storage, security checks and staff sign-in |
| Resend | Sending sign-in codes and alerts |
| OpenAI | Writing Ask law answers, and suggesting figures from uploaded annual reports. We send only the question, with personal details removed, or the report |
| GitHub | Running the jobs that scan and clean uploaded files |
These providers may process data outside India. We send them only what they need.
How long we keep it
| Data | Kept for |
|---|---|
| Your account, follows and alert settings | Until you delete your account |
| Sign-in codes | 10 minutes. Each works once |
| Sign-in sessions | 30 days without use, 90 days at most |
| Records of alerts sent | 30 days |
| Ask law questions | 90 days |
| Security records | 400 days |
| Backups | 180 days |
When you delete your account, we erase your email address, follows and alerts, and delete uploads that haven’t been approved. Approved annual reports stay on the site because they are public documents, but they are no longer linked to you.
Your rights
Under the Digital Personal Data Protection Act, 2023, you can:
- ask what personal data we hold about you
- ask us to correct or update it
- ask us to erase it. You can also delete your account yourself from your Account page
- withdraw your consent: use the unsubscribe link in any alert, or delete your account
- nominate someone to use these rights for you if you die or cannot act
- complain about how we handled your data
To use these rights, write to grievance@societybanks.online from the email address on your account, so we can confirm it’s you. We reply as soon as we can, and within 90 days at most. If you’re not satisfied with our reply, you can then complain to the Data Protection Board of India.
Children
You must be 18 or older to create an account.
Security
Uploaded files are scanned and cleaned before anyone opens them. Staff sign in through Cloudflare Access with a second factor. If a breach affects your personal data, we will tell you and the authorities as the law requires.
Contact
Questions about this page: grievance@societybanks.online, or see Grievance officer.
Updated 25 Oct 2026